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8.3 Describe Internal Controls within an Organization

Internal Control Framework​

Internal controls should be designed for all areas of the business. Let's examine controls for key areas:

Cash Controls​

Cash Receipts Controls:

  1. Use Pre-Numbered Receipts

    • All cash receipts recorded
    • Missing receipts indicate problems
    • Sequence can be verified
  2. Immediate Recording

    • Record cash immediately upon receipt
    • Don't allow cash to accumulate
    • Daily deposits
  3. Separation of Duties

    • Person receiving cash doesn't record it
    • Person recording doesn't have access to cash
    • Different person reconciles
  4. Daily Cash Counts

    • Count cash at end of day
    • Compare to records
    • Investigate discrepancies
  5. Bank Deposits

    • Deposit cash daily
    • Don't use cash receipts for payments
    • Use checks or electronic payments

Cash Disbursements Controls:

  1. Authorization

    • Require approval for payments
    • Different approval levels for different amounts
    • Verify invoices before payment
  2. Check Controls

    • Pre-numbered checks
    • Require two signatures for large amounts
    • Limit check signers
    • Secure blank checks
  3. Electronic Payment Controls

    • Require authorization
    • Use dual approval
    • Monitor transactions
    • Secure access
  4. Vendor Verification

    • Verify vendor exists
    • Verify goods/services received
    • Match invoices to purchase orders

Inventory Controls​

Inventory Receiving Controls:

  1. Receiving Reports

    • Document all inventory received
    • Verify quantities
    • Inspect for damage
  2. Separation of Duties

    • Person receiving doesn't record
    • Person recording doesn't have access
    • Different person pays

Inventory Storage Controls:

  1. Physical Security

    • Locked storage areas
    • Limited access
    • Security cameras
  2. Inventory Records

    • Maintain accurate records
    • Use perpetual system
    • Regular counts

Inventory Issuance Controls:

  1. Authorization
    • Require authorization for removal
    • Document all removals
    • Track usage

Accounts Receivable Controls​

Credit Sales Controls:

  1. Credit Approval

    • Check creditworthiness
    • Set credit limits
    • Monitor outstanding balances
  2. Invoice Controls

    • Pre-numbered invoices
    • Verify prices and terms
    • Send promptly

Collection Controls:

  1. Aging Reports

    • Monitor overdue accounts
    • Follow up on overdue accounts
    • Write off uncollectible accounts
  2. Collection Procedures

    • Systematic follow-up
    • Document collection efforts
    • Legal action if necessary

Accounts Payable Controls​

Purchase Controls:

  1. Purchase Orders

    • Require purchase orders
    • Authorize purchases
    • Verify receipt
  2. Invoice Verification

    • Match invoice to purchase order
    • Verify receipt of goods/services
    • Check prices and calculations

Payment Controls:

  1. Payment Authorization

    • Require approval
    • Verify before payment
    • Pay on time (take discounts)
  2. Vendor Management

    • Maintain vendor list
    • Verify vendor information
    • Monitor vendor performance

Luxembourg-Specific Controls​

VAT Controls:

  1. VAT Rate Verification

    • Verify correct VAT rate applied
    • Track VAT by rate
    • Reconcile VAT accounts
  2. VAT Return Controls

    • Review before filing
    • Verify calculations
    • Maintain documentation

eCDF/FAIA Controls:

  1. Data Integrity

    • Verify data accuracy
    • Test exports
    • Maintain backups
  2. Filing Controls

    • File on time
    • Verify submissions
    • Keep confirmations

Small Business Controls​

Challenges for Small Businesses:

  • Limited staff (hard to separate duties)
  • Limited resources
  • Owner involvement in operations

Solutions:

  • Owner reviews key transactions
  • Use technology (automated controls)
  • External reviews (accountant, auditor)
  • Rotate duties when possible
  • Use pre-numbered documents
  • Regular reconciliations

Luxembourg Compliance Note​

Luxembourg businesses must implement controls appropriate to their size and complexity:

  • Small businesses: Basic controls, owner oversight
  • Medium businesses: More formal controls, some separation of duties
  • Large businesses: Comprehensive control framework, internal audit

Controls must support:

  • PCN compliance
  • VAT compliance
  • eCDF filing
  • FAIA export
  • Financial statement accuracy

Think It Through​

A small business has only three employees. How can it implement effective internal controls despite limited staff? What controls are most important?